Please take a look at the information below, if you do not find your question answered you can reach out to us at info@nintheditions.com. 

 

PURCHASING

1. How do I purchase an artwork?

On each artwork page you will see an 'purchase' button, simply click this button. A confirmation box will pop up to confirm that shipping will be billed separately. You can access your Cart at on the top right of the site. 

If you would like to purchase the artwork before receiving your shipping quote, you can follow the prompts directing you through the purchasing process. You will receive a confirmation email that you have successfully purchased the artwork.

After you purchase the artwork, someone from our team will reach out to confirm the shipping price based on your location and insurance preferences. 

2. Can I receive a shipping quote before I purchase the artwork?

Yes, we would be happy to provide a quote for shipping specific to your location and insurance preferences in advance of purchase. We cannot guarantee the artworks' availability during the shipping quote process. If you would like to request a hold on the piece, we can do so for 24-hours. 

3. What payment types do you accept?

All major credit cards including Visa, Mastercard, Amex, and Discover, as well as PayPal. 

4. What taxes am I being charged?

HST is applied to all artworks sold in Ontario at a rate of 13%, consisting of a 5% federal portion and an 8% provincial portion. Please note that taxes associated with import into countries outside Canada are the responsibility of the purchaser at the predesignated rate determined by the import country. 

5. Do you help with commissioned artworks?

Many of our artists do take on commission work. Please reach out to info@nintheditions.com and we would be happy to share more about the process and availability.

 

DELIVERY

6. When will my shipment arrive?

Once your payment has been received, we will send you an email confirming purchase. Artworks leave from the studio within 7-business days, shipping times once the post office has received the artwork will depend on your location. 

If you are buying a very fragile or oversized artwork we will reach out to quote shipping for you based on your location and insurance preferences. At this time we will share the expected shipment timeline.

Limited edition photography is printed on demand and has an average production time of 7-10 business days. Neon artwork fabrication takes 4-6 weeks. Once complete, you will receive an email notification once your artwork(s) have been mailed. 

N.B. Ninth Editions is not responsible for shipping delays outside our control. 

7. I live in Toronto, can I pick up my artwork?

Yes, you can pick up from our Studio located in High Park near Dundas West and Bloor St. 

8. How are artworks packaged?

Limited edition prints are rolled in a protective layer of glassine and shipped in a triangular tube sized to accommodate the print. Original works are packaged flat in secure cardboard with protective layers to add cushion around the work.

If the artwork is extremely fragile or oversized, they will be packaged by a fine art shipper for transport.

9. What if my work arrives damaged? 

If your artwork has been damaged during transit please contact us immediately at info@nintheditions.com with your order number. It is important to us that we do everything in our power to identify and ameliorate the issue as soon as possible.

 

RETURNS

10. Do you accept returns?

We are dedicated to providing our collectors with accurate descriptions and visuals of the artwork featured on our site. However, if you are unhappy with your artwork you have 14 days to return it to us for a full refund. The artwork must be in its original condition and packaging. The collector is responsible for return shipping fees and will be have their refund for the artwork issued once the artwork has arrived back at the studio for inspection. 

 

ARTWORK

11. What is a limited edition print?

A limited edition print is an artwork produced as a multiple in a predetermined quantity. All editions offered through Ninth Editions are exclusive to our platform and are not available for purchase elsewhere. Each edition on the website is limited to the number specified in the artwork description. For example, if an artwork is listed as being part of an edition of 5 it will be 1 of 5 total artworks produced at that scale, on that substrate, etc. and once it is sold out the artist will not reissue the same design at the same scale. Each edition we offer is printed and numbered to order. The number written on the back of your print (ie. 3/5) indicates its position in the run. 

12. What kind of paper do you use for limited edition prints?

We work closely with our artists to select the paper that will best serve their vision for the artwork. Paper details are listed in each limited edition print description. For additional information on the substrates we use, please see our printer Smokestack Studio’s website. 

13. What is a Giclée Print?

Giclée is a French term meaning “to spray”, referring to how an inkjet printer produces works. Our print partner, Smokestack, uses the highest grade archival pigment inks so that your print is truly archival and with proper care should last up to 200-400 years.  

14. What is an original/unique piece?

If an artwork is listed as an Original Artwork or a Unique, it indicates that only one of these artworks exists. Visually, you will notice the application of whichever medium the artist is working in on the surface of the paper. 

15. Why do you recommend framing with UV protective glass? 

Prolonged exposure to UV rays is harmful to arworks and can result in light damage. This can include fading and/or discolouration of artworks, photographs, and works on paper. UV protected glass will block 98% of UV rays to protect your artwork from harmful ultraviolet light, preserving the integrity of your artwork over time.

GIFT CARDS

Ninth Editions gift cards are available in $50 denominations from $50 - $500. If you would like a custom amount please reach out to info@nintheditions.com. Our gift cards have no expiration date and can be received electronically or by mail. 

 

ARTISTS

16. I'm an artist, how can I work with you?

If you are an artist and looking to connect we’d love to hear from you! Simply send us an email to info@nintheditions.com with the title ‘Artist Introduction’. Please be sure to include a PDF portfolio or link to your website/Instagram, as well as a short statement about your practice.

Please note, due to the high volume of submissions we are not able to respond to every request. You will receive an email should we see a match for future collaboration. 

 

PRIVACY

Ninth Editions is committed to respecting your privacy and will not share your details with any third parties. If you are on our mailing list, we will be in touch with periodic updates, but if you would prefer not to receive these updates you can always remove yourself from our list by clicking 'unsubscribe' at the bottom of our newsletters.