FAQs

PURCHASING

1. How do I purchase an artwork?

On each artwork page you will see an 'add to cart' button, simply click this button with the specific number of prints you would like to purchase. The site will direct you through the payment process, please be sure to fill out all information accurately for correct shipping calculations. Payment is due immediately via credit card or PayPal. 

Please note that all prices listed on the website are for unframed works of art, unless otherwise specified.

2. What type of payment do you accept?

We accept all major credit cards including Visa, Mastercard, Amex, and Discover, as well as PayPal.

3. What taxes am I being charged?

HST is applied to all artworks sold in Ontario at a rate of 13%, consisting of a 5% federal portion and an 8% provincial portion. Please note that taxes associated with import into countries outside Canada are the responsibility of the purchaser at the predesignated rate as determined by the import country. 

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DELIVERY

1. When will my shipment arrive?

Once your payment has been received, you will be sent an email with proof of payment and we will get to work preparing your artwork for shipment. Please be aware that limited edition prints are produced on demand, with a typical turn around time of 7-10 business days. Once produced we will prepare the shipment and send you a tracking number, shipping in Canada can take up to two weeks, with international orders typically taking four weeks to arrive.  

N.B. Ninth Editions is not responsible for shipping delays outside our control. 

2. How will my artwork be shipped?

Limited edition prints will arrive rolled in a protective layer of glassine in a triangular shipping tube at varying lengths depending on the size of the print. Original works will arrive flat packed, so as not to interfere with any material applied to the paper. 

3. What if my work arrives damaged? 

If your artwork has been damaged during transit please contact us immediately at info@nintheditions.com. It is important we get to the bottom of it as soon as possible and we will happily find a solution. 

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RETURNS

1. Do you accept returns?

We are dedicated to providing our collectors with accurate descriptions and visuals of the artwork featured on our site. However, if you are unhappy with your artwork you have 14 days to return it to us for a full refund. Please note that the work must be returned in its original condition and in its original packaging. 
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    ARTWORK

    1. What is a limited edition print?

    Editions are works of art from which an artist produces multiple copies of the same design. All editions on Ninth Editions are exclusive to our platform and will not be available for purchase anywhere else. Each edition is limited to the number specified on the artwork and in the descriptive text. For example, if an artwork is listed as 4/23, it is the fourth edition from a series of twenty-three of the same design. Once an edition has sold out, an artist will never re-issue more artworks with the same design at the same size. 

    2. What kind of paper do you use for limited edition prints?

    For each print, we work directly with the artist to select the best paper for the artwork. In the description of each artwork, we will specify which paper has been used for that print. Please see our printer's website, here, for more information on individual substrates. 

    3. What is a Giclée Print?

    Giclée is a French term meaning “to spray”, referring to how an inkjet printer produces works. Our print partner, Jeremy Does Art Prints, uses Epson's highest grade archival pigment inks so that your print is truly archival and with proper care should last up to 200-400 years. 

    4. What is an original/a unique?

    If an artwork is listed as an Original Artwork or a Unique, it indicates that only one of these artworks exists. Visually, you will notice the application of whichever medium the artist is working in on the surface of the paper. 

    5. Why should I use UV protected glass? 

    Extensive exposure to UV rays will result in light damage that can cause fading and/or discolouration of artworks, photographs, and works on paper. UV protected glass will block 98% of UV rays to protect your artwork from harmful ultraviolet light so as to preserve the integrity of your artwork over time.

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      ARTISTS

      1. I'm an artist, can I apply to work with you?

      I welcome all inquiries from artists and am always keen to see new work. However, as Ninth Editions offers a highly curated selection, I only feature artists whose aesthetic and philosophy I feel personally drawn to.
      Please feel free to reach out to me at ash@nintheditions.com. 
      2. What kind of artists are you looking to work with?
      I sincerely appreciate working with artists who conduct themselves in a polite and professional manner.  

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      PRIVACY

      Ninth Editions is committed to respecting your privacy and will not share your details with any third parties. If you are on our mailing list, we will be in touch with periodic updates, but if you would prefer not to receive these updates you can always remove yourself from our list by clicking 'unsubscribe' at the bottom of our newsletters. 

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      We'll be adding more FAQs as we go, but in the meantime, if you didn't see your question answered here don't hesitate to contact us at info@nintheditions.com.